An order management system (OMS) is a comprehensive digital platform that automates companies to handle customer orders from order receipt through shipment processing.
It consolidates customer management across multiple sales touchpoints to facilitate comprehensive visibility into shipping tracking throughout the supply chain workflow.
An OMS aids organizations handle the comprehensive order process productively, from order management system the point a shopper enters an order to its complete completion and subsequent return.
It simplifies inventory management by supplying accurate information on inventory amounts and order information, empowering organizations to refine their logistics strategies and elevate consumer retention.
An effective OMS connects with other operational systems like ecommerce platforms, order management system oms warehouse management systems, financial software, and transportation carriers to enable a order management system oms streamlined order fulfillment workflow from beginning to end.